Structured response and recovery when security or operational incidents occur
Vertex Digital Systems helps businesses prepare for and respond to security incidents, outages, and other disruptive events. We work with you to define response playbooks, escalation paths, and recovery steps so that when something goes wrong, you can contain impact and restore operations in a controlled way.
Our approach combines preparation with execution: we help you build and test incident and recovery procedures in advance, and we can support active response and recovery when an incident occurs. The goal is to minimize damage, restore service, and learn from each event.
Service Process
We help you define incident and recovery playbooks, roles, and escalation so everyone knows what to do when an incident occurs.
We support detection and triage so incidents are identified quickly and routed to the right people with the right context.
We help contain impact and restore systems using your runbooks and backups, with clear communication and documentation.
We support post-incident reviews and updates to playbooks and controls so you improve over time.
Services Outcome
Outcomes we aim for with our incident response and recovery work:
Incident & recovery playbooks- Detection & escalation paths
- Containment & recovery support
- Communication & documentation
- Post-incident review
- Ongoing readiness & testing
Ready to Work, Let's Chat
Our team is ready to collaborate with you from initial consultation to implementation.